Effective Date: March 20, 2023
1. Terms Of Use For Website
2. Permitted Use
3. Restrictions
4. Payment, Packages, Memberships, and Refunds
5. Products
6. Scheduling, Cancellations, No-Shows, and Fees
7. Results
8. User Generated Content
9. Text and Email Message Services
10. Security and Passwords
11. Intellectual Property
12. Indemnity
13. Warranty Disclaimer
14. Termination
15. Communication
16. Governing Law
17. Changes to Terms
18. Contact Us
These Terms of Use (these “Terms”) constitute a legal agreement between you and RemoveIt, LLC (“Remove It,” “us,” “our,” or “we”) in respect of your use of the removeittn.com website or (collectively, the “Site”), and the services advertised therein, (our “Services”).
PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE SITE. IF YOU DO NOT AGREE TO THESE TERMS, YOU ARE NOT AUTHORIZED TO USE THE SITE AND YOU MUST PROMPTLY CEASE USING IT.
You must be over 16 years old in order to use the Site. If you are under 16, you must read these Terms with your parent or guardian to make sure you and your parent or guardian understand and agree to these Terms. Your parent or guardian must agree to these Terms on your behalf.
1. Terms of Use for Website
1.1 Acceptance of Terms. By accessing this website, you agree to be bound by the following terms of use (“Terms”). If you do not agree to these Terms, you may not access or use the website.
1.2 Ownership of the Site. The website and all of its content, including but not limited to text, graphics, logos, images, and software, are the property of the website owner and are protected by United States and international copyright laws.
1.3 Permitted Use. You may access and use the website for your personal and non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the website.
1.4 Account Creation. In order to access certain features of the website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information, including your username and password. You are also responsible for all activities that occur under your account.
1.5 Termination of Access. The website owner reserves the right to terminate your access to the website at any time and for any reason, including but not limited to violation of these Terms or any applicable law.
1.6 Disclaimer of Warranties. The website owner makes no representation or warranty that the website will be uninterrupted, error-free, or free from viruses or other harmful components.
2. PERMITTED USES:
2.1 The website may be accessed and used for personal and non-commercial purposes only.
2.2 Users may browse the website and use its features, such as search functions and interactive tools, as intended by the website.
2.3 Users may share content from the website on social media platforms but must attribute the source of the content to the website.
2.4 Users may print or download content from the website for personal, non-commercial use only, provided that they do not modify the content and that all copyright and other proprietary notices are retained.
2.5 Users may create a hyperlink to the website, provided that the hyperlink does not imply any endorsement or sponsorship of the linking website by the website and that the linking website does not contain content that is unlawful, offensive, or infringes the intellectual property rights of the website or any third party.
3. RESTRICTIONS:
3.1 Users may not use the website for any illegal or unauthorized purpose.
3.2 Users may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from the website.
3.3 Users may not use any automated means, such as robots, spiders, or scrapers, to access the website or its features, unless such access is explicitly permitted by the website.
3.4 Users may not attempt to gain unauthorized access to any portion or feature of the website, or any other systems or networks connected to the website or to any of the services offered on or through the website, by hacking, password mining, or any other means.
3.5 Users may not upload or transmit any content that is unlawful, offensive, defamatory, infringing, or otherwise objectionable, or that contains viruses, malware, or other harmful code.
3.6 Users may not interfere with the proper functioning of the website, or use the website in any way that could damage, disable, overburden, or impair the website or its features, or that could interfere with any other party’s use and enjoyment of the website.
3.7 The website reserves the right to suspend or terminate access to the website, or to any of its features, at any time and without notice, for any reason, including, without limitation, breach of these Terms of Use.
4. Payment, Packages, Memberships, and Refunds
If you choose, at your sole discretion, to purchase Services, Packages, Memberships or other materials from Remove It, you agree that you authorize Remove It to charge your credit card, or other chosen payment method the amount of your selected Service, Membership, Package, or other materials and you understand that all payments must be in U.S. dollars. If you join one of our Remove It Memberships, or purchase one or more of Remove It Packages, the price of the Service is payable in full before the Service can be rendered. We currently accept the following credit cards: Visa, MasterCard, American Express, or Discover. You will automatically be charged each month for your ongoing Membership, even if you have canceled your Membership prior to the end of that subscription period. Further, unless you cancel your package prior to the end of your then-current subscription period, at the end of that period, your membership will automatically be renewed for an additional subscription period of the same amount of time. See Also – Laser Tattoo Membership Form for complete details and constraints.
We use third-party payment service providers and third-party lending institutions in lieu of directly processing your credit card or other service, package, or membership, and other materials payment information. By submitting your credit card to us, or bank account information to your lending institution, you grant Remove It the right to store and process your information with such third-parties. You agree that Remove It will not be responsible for any failures of such third-parties to adequately protect your information.
All Service, Package, and Membership sales are non-refundable except in the following circumstances:
- Remove It Industries, LLC’s medical director determines or agrees that in his/her discretion, or professional medical opinion, that you the client are no longer an appropriate candidate to receive treatment due to a medical condition. If you have commenced treatment, the refund will be equal to the number of outstanding treatments that have not been performed at the discounted package price per treatment, less a $100 administrative fee. The refund will be processed and returned to you within 45 days in the same manner as previous payments were collected where possible.
Except in accordance with the above conditions and applicable state law, all fees and Services are non-refundable. All other refund requests must be reviewed by the owner of Remove It Industries, LLC and are required to be submitted in writing to info@removeittn.com titled: Refund request.
5. PRODUCTS
The products displayed or offered at Remove It are from third-parties and resold by Remove It Industries, LLC with all rights, and permissions. Remove It Industries, LLC does not guarantee the condition, efficacy, or outcome related to the use of the resale products. Reference to any third-party products, services, processes or other information by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by Remove It.
All products sold by or received from Remove It are intended to be used for personal purposes only. You may not sell or resell any products you purchase or otherwise receive from Remove It. Remove It reserves the right, with or without notice, to cancel or reduce the quantity of any order to be filled or products to be provided to you that may result in a violation of these Terms, as determined by Remove It in its sole discretion.
6. Scheduling, Cancellations, No-Shows, and Fees
Your treatment time is reserved for you. However, we understand that you may have to occasionally cancel an appointment with us. We value your business and request that you respect the scheduling policies outlined here.
As a courtesy to our clients and staff, it is company policy for all clients to give at least 24 hours notice of cancellation by phone. Any cancellations with less than 24 hours advance notice are subject to the cancellation fee amounting to the service’s total cost. Clients who habitually miss appointments without prior notification will be charged in full for the scheduled service.
We recognize that the time spent with our clients and staff is valuable, and we have implemented this policy for this reason. This courtesy enables us to compensate our employees for their time and maintains a higher availability of our time for you and others. When you miss an appointment with us, we lose your business and the potential business of other clients who could have scheduled an appointment for the same time. Additionally, at times our staff functions on an “on-call” status and may have traveled to the office specifically for your treatment. For these reasons, we must compensate our staff for their time and make up for lost revenue.
Any cancellation fees will be waived if unforeseen circumstances require us to cancel or reschedule your appointment with less than 24 hours notice.
To ensure availability for your desired appointment time, we recommend scheduling appointments as far in advance as possible. As a courtesy to our clients, we remind clients of appointments by phone/email/text 48 hours in advance. You will not receive a reminder if you choose not to provide your contact information or opt out of email/text communication. If the appointment reminder system fails for any reason and you do not receive an appointment reminder, it remains your responsibility to manage your appointment and adhere to the cancellation policy.
When you schedule an appointment with us, you agree to the policies outlined in our Policy & Etiquette Guide, including our cancellation policy. While services do not require a credit card or gift certificate to guarantee the reservation, if you are consistently canceling and/or have no-shows (2 instances of either type), you will be required to have a valid credit card placed on file before scheduling your next appointment. Further cancellations or no-shows will be charged a cancellation or no-show fee up to the entire cost of the treatment or service.
7. Results
Remove It is committed to giving your our best and achieving the best results. However, laser tattoo removal, and aesthetic treatments generally, are not an exact science and how your body may respond to any given treatment may vary from person-to-person. We cannot guarantee, and there can be no warranty (express or implied) by anyone for, a particular result, and our before and after photos show results applicable to a particular person only. It is nearly impossible to predict results, and therefore, payments made for Services are for the performance of the treatments– not for a specific result.
Occasionally additional treatments and/or treatment for problems or complications may be required. These could result in additional charges for which you may be responsible.
8. User Generated Content
Our website is committed to creating a positive and safe online environment for all users. As such, we have established the following policy regarding user-generated content:
- Prohibited Content: We do not permit the following types of content on our website:
- Content that is illegal or promotes illegal activities
- Content that is obscene, vulgar, or offensive
- Content that is discriminatory, racist, or sexist
- Content that infringes on the rights of others, including intellectual property rights
- Content that promotes or glorifies violence or harm to others
User Responsibility: Users are solely responsible for the content they upload, post, or share on our website. Users must ensure that their content complies with our policy, as well as all applicable laws and regulations.
Moderation: Our website employs moderators to review user-generated content for compliance with our policy. We reserve the right to remove any content that violates our policy, without notice or explanation.
Reporting: If users encounter content that they believe violates our policy, they should report it to us immediately by email at info@removeittn.com. We will investigate all reports and take appropriate action, which may include removing the content and/or terminating the user’s account.
License: By posting content on our website, users grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, reproduce, distribute, and display their content in connection with our website and related services.
Indemnification: Users agree to indemnify and hold us harmless from any and all claims, damages, losses, liabilities, and expenses arising from their use of our website and any content they upload, post, or share.
By using our website, users agree to abide by this policy and our terms of service. We reserve the right to update or modify this policy at any time, without notice. It is the user’s responsibility to review this policy periodically for any changes.
9. Text and Email Message Services
Text Messaging:
By using our website’s or third-party text messaging feature, you agree to receive messages from us regarding the products or services you have requested or subscribed to.
You agree that we may use automated technology to send you messages to the mobile phone number you have provided.
We will not share your mobile phone number with any third party without your consent, except as required by law.
We may send you promotional messages, offers or other marketing communications via text message, but you may opt-out of receiving these messages at any time by following the instructions provided in the message.
You are responsible for any fees associated with receiving text messages from us, such as data or message fees charged by your mobile carrier.
Email Communication:
By using our website’s email communication feature, you agree to receive emails from us regarding the products or services you have requested or subscribed to.
We will not share your email address with any third party without your consent, except as required by law.
We may send you promotional messages, offers or other marketing communications via email, but you may opt-out of receiving these messages at any time by following the instructions provided in the message.
We take all reasonable measures to ensure that our email communications are free from viruses, malware, or any other harmful content, but we cannot guarantee this.
You are responsible for any fees associated with receiving emails from us, such as data or message fees charged by your internet service provider.
We reserve the right to modify this policy at any time without prior notice. By continuing to use our website’s text messaging and email communication features after any modifications to this policy, you accept and agree to the updated policy.
10. Security and Passwords
Please read the following guidelines carefully to ensure that you are taking the necessary steps to protect your account:
- Choose a strong password: Your password should be at least eight characters long, include both uppercase and lowercase letters, as well as numbers and special characters.
- Do not reuse passwords: Avoid using the same password for multiple accounts. If one account is compromised, all of your other accounts with the same password become vulnerable.
- Change your password regularly: Set a reminder to change your password at least every three months to ensure that your account remains secure.
- Do not share your password: Keep your password private and do not share it with anyone, including friends or family.
- Use two-factor authentication: Whenever possible, enable two-factor authentication (2FA) for your account. This adds an additional layer of security by requiring a verification code in addition to your password.
- Beware of phishing scams: Be cautious of emails or messages asking for your password or personal information. Always verify the source of the request before providing any sensitive information.
By using our website and services, you agree to comply with these password security guidelines. We reserve the right to suspend or terminate your account if we suspect any unauthorized use or suspicious activity.
Thank you for your cooperation in maintaining the security of our website and your account.
11. Intellectual Property
Remove It Industries, LLC respects the intellectual property rights of others and expects its users to do the same. This policy outlines the guidelines for using the intellectual property found on our website.
Copyrighted Material
All copyrighted material on Remove It’s Website is protected by applicable copyright laws. This includes text, images, videos, and other content. Users are not allowed to use, reproduce, distribute, or modify any copyrighted material on the website without the written permission of the owner of the material.
Trademarks
All trademarks and service marks on Remove It’s website are the property of their respective owners. Users are not allowed to use any trademarks or service marks on the website without the written permission of the owner of the trademark or service mark.
User-Generated Content
Users of Remove It’s website may contribute content to the website, such as comments, reviews, and ratings. By contributing content, users agree to grant Remove It Industries, LLC a non-exclusive, perpetual, irrevocable, royalty-free, fully-paid, sublicensable, and transferable license to use, reproduce, distribute, and display the content in any form or medium, and to use the user’s name and likeness in connection with the content. Users represent and warrant that they have the right to grant this license and that the content does not infringe on the intellectual property rights of others.
12. Indemnity
By using this website, you agree to indemnify and hold harmless the website owners, operators, employees, and affiliates from any claims, damages, losses, or expenses arising from your use of the website.
You agree to indemnify the website against any and all claims, demands, actions, suits, or proceedings as well as any and all losses, damages, costs, and expenses, including reasonable attorneys’ fees, arising out of or in connection with any content you post or upload to the website, any violation of these terms and conditions, or any violation of any rights of another.
You agree to cooperate fully with the website in the defense of any such claim and the website reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you.
The website provides no warranty or guarantee of any kind, whether express or implied, with respect to the accuracy, timeliness, completeness, or suitability of the information and materials found on this website. The website shall not be liable for any damages, whether direct, indirect, incidental, special, or consequential, arising out of or in connection with the use of this website, including but not limited to damages for loss of profits, business interruption, or loss of data.
You acknowledge that you use this website at your own risk and that the website shall not be responsible for any harm that may be caused to your computer system or mobile device, or any loss of data that may result from the use of this website.
This indemnification policy shall be governed by and construed in accordance with the laws of the jurisdiction in which the website is registered.
If any provision of this indemnification policy is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.
By accessing and using this website, you acknowledge that you have read, understood, and agreed to be bound by this indemnification policy.
13. Warranty Disclaimer
Content Disclaimer
The content of this website is provided “as is” and without warranties of any kind, either expressed or implied. While we strive to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
Product Disclaimer
We do not manufacture any of the products sold on this website. The products are manufactured by third-party vendors, and we do not make any representations or warranties of any kind, express or implied, about the products or their performance. We do not warrant that the products will meet your specific requirements, that the products will be free from defects, that the products will be compatible with your equipment, or that the products will perform as described.
Limitation of Liability
Under no circumstances shall we be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of, or the inability to use, the website or any products and services sold on the website. This includes, but is not limited to, damages for loss of profits, business interruption, loss of information or data, or any other monetary loss.
Modifications
We reserve the right to modify this Warranty Disclaimer at any time, without prior notice. Your continued use of the website following any changes to the policy indicates your acceptance of the modified policy.
Contact
If you have any questions about this Warranty Disclaimer, please contact us at info@removeittn.com.
14. Termination
We may terminate these Terms, deactivate your Account, and/or terminate your permission to use the Site or our Services immediately, without prior notice or liability, if: (a) you commit any breach of these Terms; (b) we discontinue the Site or any of our Services; or (c) we are prevented from providing the Site or our Services for any reason.
Furthermore, we reserve the right to change, edit, suspend, delete, and/or cancel any part of the Site and/or your access to it at any time with or without notice to you: (a) if required by law, (b) due to an event beyond our control, or (c) as a result of changes, cancellations or revocation of approval by any applicable service provider.
On termination of these Terms for any reason: (a) all rights granted to you under these Terms will cease immediately, (b) you must immediately cease all activities authorized by these Terms (including your use of the Site), and (c) you acknowledge that we may restrict your access to the Site.
15. Communication
If you wish to contact us in writing, or if any condition in these Terms requires you to give us notice in writing, you can send this to us by email or by pre-paid post using the contact details at the bottom of these Terms. If we must contact you or give you notice in writing, we may do so by email or using any other contact details you provide to us.
16. Governing Law
These Terms are governed by Tennessee law, without regard to conflict of laws principles. You and Remove It agree that the state and federal courts located in the County of Williamson, TN will have exclusive jurisdiction of all disputes arising out of or related to these Terms or your access to or use of the Site and our Services, and agree to submit to the personal jurisdiction and venue of these courts. Notwithstanding the foregoing, Remove It shall be allowed to apply for equitable remedies (including injunctions) in any jurisdiction.
17. Changes to Terms
We reserve the right, at our sole discretion, to amend these Terms at any time. As applicable, we will notify you of material changes to these Terms when you next access the Site (we may also email you about any material changes to these Terms). We want you to be informed of important changes to our Terms, but some changes are not that important — we don’t want to bother you every time we fix a typo. So, while we may modify these Terms at any time, we will notify you of any changes that affect your rights. We reserve the right at any time and from time-to-time to modify or discontinue, temporarily or permanently, the Site (or any part of it) with or without notice.
18. Contact Us
If you have any questions or comments relating to the Site or these Terms, please contact us at:
RemoveIt Industries, LLC
7180 Nolensville Rd Suite 2A,
Nolensville, TN 37135
info@removeittn.com
